Common queries answered
Frequently asked Questions
Delivery time depends on your location, weather conditions, and any unforeseen situations within your country. We strive to deliver all orders as quickly and safely as possible.
Exchanges are accepted within 24 hours of receiving your product.
If you receive a damaged item, please record a video and take clear photos upon unboxing, and send them to us via email or WhatsApp. Our team will guide you through the return or exchange process.
Simply go to My Account > Addresses, and update or add your Billing or Shipping Address.
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You can track your order by visiting My Account > Orders. You’ll also receive order updates via email.
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You can reach out to our support team through email or by calling us directly at the provided phone number. We’re always happy to assist you!
Please contact our customer support immediately. The sooner you reach out, the better we can help fix the issue before the order is dispatched.
We ensure your items are packed securely and safely. Depending on the size or type of your order, items may arrive in one or more packages.
Still need help?
Get in touch with us
Address
Shahdara, Lahore
Phone
+923170840667